Salon Nouveau Aveda Salons and Spas were founded over 30 years ago with our first location in South Bend, Indiana. Our calling was to provide transformational experiences to enhance the vitality of every person we touched in a luxurious salon and spa environment. Now with two locations in the Michiana area, we strive to share our Aveda mission. Our award-winning team of professionals undergo rigorous training and continued education to stay ahead of trends and offer you an unparalleled level of service and technique.
Our mission at Salon Nouveau is global harmony–caring for the earth and the life around us–and as AVEDA Lifestyle Salons and Spas, we proudly offer their full line of hair, skin, body, makeup and fragrances–all 99% naturally-derived and manufactured using 100% wind power. We also participate in Aveda's Earth Month fundraiser every year and to date, we have raised over $500,000 to benefit environmental and clean-water organizations such as the Alliance for the Great Lakes.
Salon Nouveau Aveda Salons and Spas are honored to have been recognized locally and nationally for our accomplishments in guest care and in business.
Your appointments are reserved exclusively for you. As a courtesy to other quests and our service staff, please provide 24 hours notice if you must cancel or reschedule an appointment. Please provide 24 hours notice on a Day of Beauty package and one week's notice on bridal parties. Prepayment will be required for all future appointments if the following conditions exist:
Less than 24 hours notification to cancel or reschedule an appointment.
Group reservations are subject to 24 hours notice or contract agreement.
No-Show or missed appointments
Late Arrivals - please keep in mind that arriving late for a service may require us to shorten the length of the treatment, with full charges applied, so as not to inconvience other guests. We regret that late arrivals will not receive extensions of scheduled appointments.
At Salon Nouveau, we stand behind the quality of our work and are committed to providing a positive experience for every guest. To ensure fairness and consistency, the following policy applies to all color and cut adjustments:
• The salon must be notified of any concerns and an adjustment appointment must be scheduled within 7 days of the original service date.
• Adjustment appointments are not guaranteed and will be provided only when deemed appropriate by salon management and/or the original stylist
• When approved, one complimentary adjustment may be offered. Complimentary adjustments are a courtesy, not an entitlement.
• Adjustments are strongly recommended to be performed by the same stylist who provided the initial service.
**• Once any complimentary adjustment has been completed—regardless of outcome—no refunds will be issued.
• Requests for multiple adjustments or refunds after adjustments have been performed will not be honored.
Our goal is to address concerns promptly and professionally while maintaining the integrity and fairness of our service standards.
We accept all major credit cards and cash. We do not accept personal checks.
Free wifi for our salon guests.
Please silence mobile phones.
Phones Granger 574.272.6767 Downtown 574.221.6067
Lifestyle Salon/Spa @ Heritage Sq - Manager – jessa@salonnouveau.com
Salon Nouveau Heritage Square
Salon Nouveau - Heritage Square
7220 Heritage Square
Suite 530
Granger, Indiana 46530
P: 574.272.6767
Salon Nouveau Downtown
Salon Nouveau - Downtown
321 South Main Street
Suite 101
South Bend, IN
46601
P: 574.221.6067
TO OUR CLIENTS
Outstanding service is our number one priority. As we navigate this season of heightened awareness, we're enacting additional safety procedures to ensure a healthy environment for our clients and staff across all our salons. We ask that anyone with a fever or respiratory symptoms call to reschedule your appointment. As of now we will remain open. We will update you with changes as soon as they are made.
Copyright © 2015 Heritage Square 574-272-6767 7220 Heritage Square, Suite 530 Granger, IN 46530 Downtown South Bend 574-221-6067 321 S. Main Street, Suite 101 South Bend, IN 46601
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